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Analysis of Customer Service Relevance in Business Models from a Service-Dominant Logic Perspective von Marc Freiburg | An Empiric Approach to Customer Relationship Management against the Background of Digitalization | ISBN 9783942845250
Analysis of Customer Service Relevance in Business Models from a Service-Dominant Logic Perspective
An Empiric Approach to Customer Relationship Management against the Background of Digitalization
von Marc Freiburg, Eric Frère und Dirk Stein