Communicating in the 21st Century

The 3rd edition of Communicating in the 21st Century (C21) continues to be a flexible and affordable resource package that draws from the authors decades of experience in education and industry. Comprehensive and highly referenced theory coverage is balanced with a wealth of practical skill activities, and it is written in a user-friendly, accessible style that is perfectly complemented by informative visual illustrations. Each of the text's 22 chapters is a tightly structured learning unit based on specific objectives, and includes self-assessment tasks, ethical dilemma case studies, review questions and applied exercises. In addition, a further 8 chapters on specialized communication topics are available online.