Reihe International Series in Operations Research Management ScienceEvangelos Grigoroudis × Customer Satisfaction EvaluationMethods for Measuring and Implementing Service QualityEvangelos GrigoroudisSpringer USSoftcover2012213,99 € Customer Satisfaction EvaluationMethods for Measuring and Implementing Service QualityEvangelos GrigoroudisSpringer USHardcover2009213,99 € Customer Satisfaction EvaluationMethods for Measuring and Implementing Service QualityEvangelos GrigoroudisSpringer USeBook2009213,99 €
