Communication in Business

A multimedia compendium and educational program for everyone who wants to gain a better understanding of their communication behaviour and wants to optimise their communication skills:

Managers, project leaders, future management, distribution experts, educators, trainers, teachers.
For the efficient preparation and review of particular communication situations.
According to Watzlawick, one is not able not to communicate. There are, however, countless possibilities better to understand one's own communication behaviour and that of one's communication partners, and therefore also to optimise it.
Our educational program offers comprehensive stimuli and support in this regard, amongst others in terms of the following broad topics:

- Foundations of communication - Communicative competence - Foundations of conducting a dialogue - Disruptions of communication - Communicative settings - Difficult communication situations
Tests allow you to self-assess and reflect on your communication behaviour. Video examples with a total running time of approx. 30 minutes demonstrate communication situations in various contexts. Exercises facilitate an interactive utilisation of the program and guarantee knowledge retention. Check lists support you in planning particular communication occasions.
Simple searching – fast procurement:

Via the „search“ function you can directly access content relevant key words, like:
sender-receiver model, four-ear model, iceberg model, feedback, the relationship determines the matter, reflection, meta-communication, questioning techniques, initiating a dialogue, and many others.
Plan communication with the dialogue editor:

With the dialogue editor, you are able to plan your next specific communication situation in a structured way at your computer.
System requirements:

Multimedia PC, Windows 95, 98, 2000 or NT, Internet Explorer 5.0 or 5.5 Sound card and speakers CD-ROM-drive